Benefit Advocate Center-continued access
Retirees will still be able to utilize the Benefit Advocate Center for plan and claim questions. Please don't hesitate to utilize this free service when needed.
Contact the Benefit Advocate Center (BAC)!
The BAC is here to help you get the most from your benefit program while also providing support for those difficult insurance situations that can arise. Benefit Advocate Center dedicated toll free number:1-833-940-3959 or via email at bac.MET@ajg.comAvailable 8:00 am - 6:00 pm.
See link below for more information on how the Benefit Advocate Center can assist you.
Easily manage your Retiree or Direct Bill services online with real-time information available 24/7.
How to setup ACH and recurring payments on the Flex Direct Bill Portal.
Flexible Benefit Services MET Retiree Benefit Management and Billing
Beginning April 1, 2025, Retirees who continue MET Health, Dental or Vision Plans will manage their benefit elections and billing through Flexible Benefit Services, LLC. Newly eligible retirees will receive enrollment communications once benefits are termed as a full time employee and they are transitioned to Retiree status. Enrollments must be completed within the Flexible Benefit Services system in order to remain active in Retiree status. Please be prompt in responding to initial and open enrollment communications to get the most from your Retiree benefit plans. Below you will find the link to the Retiree login page along with guide(s) provided by Flexible Benefit Services to make this process as easy as possible.
It’s easy. Everything you need to know about your Anthem benefits — all in one place. It’s simple, personal and all about you.